Cookie Policy
Last updated: December 2025
Introduction
This Cookie Policy explains how Immostep uses cookies and similar technologies on our website. This policy should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your language preference or login status.
Types of Cookies:
- Session Cookies: Temporary cookies deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
- First-Party Cookies: Set by Immostep directly
- Third-Party Cookies: Set by external services (e.g., error monitoring, security services)
Cookies We Use
Strictly Necessary Cookies
These cookies and services are essential for the website to function and cannot be disabled. They enable core functionality such as security, language preferences, consent management, and property map visualization.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| cf_clearance | Cloudflare | Anti-bot challenge verification (Cloudflare Turnstile) | Session |
| NEXT_LOCALE | Immostep | Language preference storage (English/French) | 1 year |
| immostep_consent | Immostep | Cookie consent preferences | 1 year |
| Interactive Maps | Map providers | Interactive property maps - requests to map service providers (IP addresses logged but not tracked) | Session |
| Web Fonts | Immostep | Web fonts - hosted locally, no external requests | — |
Consent Required: No - These services are strictly necessary for core site functionality
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous usage statistics.
Consent Required: Yes - Opt-in required (GDPR Article 6(1)(a), UAE PDPL Article 8)
Functionality Cookies
These cookies enable enhanced features such as error reporting and interactive functionality.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| error_monitoring_* | Third-party | Error tracking and monitoring | Session |
Consent Required: Yes - Opt-in required (GDPR Article 6(1)(a))
Marketing Cookies
These cookies allow personalized advertising and content based on your browsing behavior.
Consent Required: Yes - Opt-in required with profiling disclosure (GDPR Article 22)
Third-Party Services
We use the following third-party services. These services have their own privacy policies governing the use of your information:
Error Monitoring
Track and report technical errors to improve site stability (requires functionality consent)
Interactive Maps
Property location visualization (strictly necessary)
No tracking cookies set. Classified as strictly necessary for real estate property browsing.
Managing Your Cookie Preferences
Via Our Website
You can manage your cookie preferences at any time:
- Click 'Cookie Settings' in the website footer
- Toggle categories on/off according to your preferences
- Click 'Save Preferences' to apply your choices
Via Your Browser
You can also control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Note: Blocking all cookies may impact website functionality
Your Rights
Depending on your location, you have specific rights regarding cookies and personal data:
For EU Visitors (GDPR)
- Right to withdraw consent: Change your cookie preferences at any time
- Right to access: Request a copy of data collected via cookies
- Right to erasure: Request deletion of your personal data
- Right to object: Object to processing of your data
- Right to data portability: Receive your data in a structured format
- Right to lodge a complaint: Contact your local data protection authority
For UAE Visitors (PDPL)
- Right to withdraw consent: Change cookie preferences at any time
- Right to access: Request details about data processing
- Right to correction: Request correction of inaccurate data
- Right to deletion: Request deletion of your data (subject to legal retention requirements)
Exercise Your Rights: To exercise any of these rights, please visit our contact page.
Policy Updates
We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. If we make material changes, we will reset consent preferences and display an updated consent banner on your next visit.
Manage Your Cookie Preferences
You can review and change your cookie preferences at any time by clicking the button below. Your choices will be saved and applied immediately.
Contact Us
If you have questions about this Cookie Policy or wish to exercise your data rights, please visit our contact page.